At Gaurav Stock Experts, we provide stock market consultancy services, including reports, analyses, and personalized consultations. This Shipping and Delivery of Services Policy outlines how these services are delivered to our clients.
1. Service Delivery
All of our services, including stock market reports, analysis, and consultations, are delivered electronically or via virtual meetings. No physical products will be shipped. Delivery methods may include:
- Email Delivery: Reports, stock analysis, and other documentation will be sent to the email address provided at the time of purchase.
- Online Access: Certain services may be accessible through our secure online platform, where you can log in to download reports or access your client dashboard.
- Virtual Consultations: One-on-one consultancy sessions are conducted through video conferencing platforms such as Zoom, Microsoft Teams, or another preferred method. You will receive an email with a meeting link and instructions for joining the virtual session.
2. Delivery Timeframes
The timeframe for delivering our consultancy services varies depending on the type of service purchased:
- Standard Reports and Analysis: Typically delivered within [insert time frame, e.g., 1-3 business days] after payment is received.
- Custom Reports or In-Depth Analysis: Delivery times for custom reports or specialized stock market analyses will be provided at the time of booking, usually within [insert time frame, e.g., 3-7 business days], depending on the complexity of the request.
- Consultations: Virtual consultations must be scheduled in advance. You can select an available time slot during the booking process, and a confirmation email with the meeting link will be sent to you. If you need to reschedule, please contact us at least [insert time frame, e.g., 24 hours] before the scheduled consultation.
3. Email Delivery
Please ensure that the email address provided during purchase or registration is accurate. If you do not receive your report or other deliverables within the expected timeframe, check your spam or junk email folder. If the issue persists, please contact us at gouravstockexpert@gmail.com to resolve it.
4. Missed Consultations
If you miss your scheduled consultation without prior notice, the session will be considered completed, and no refunds will be provided. To avoid this, please notify us at least [insert time frame, e.g., 24 hours] in advance if you need to reschedule.
5. Failed or Delayed Delivery
While we make every effort to ensure timely delivery of our services, certain delays may occur due to factors beyond our control, such as technical issues, server outages, or email errors. If such a delay occurs, we will notify you as soon as possible and work to resolve the issue promptly.
- Email Delivery Issues: If you do not receive an expected email or report, please contact our support team at [email address], and we will resend the document or provide an alternative method of delivery.
- Platform Access Issues: If you experience trouble accessing our online platform or virtual meetings, please contact us immediately for assistance.
6. Refunds and Cancellations
For information on refunds and cancellations of services, please refer to our [Cancellation and Refund Policy] [insert link to policy].
7. Contact Us
If you have any questions or concerns regarding the delivery of our services, feel free to contact us at:
Gaurav Stock Experts
Email: gouravstockexpert@gmail.com
Phone: 7015963363
Address: Amar chowk, near govt school, By pass road, Nissing karnal 132024